When your SSL certificate isn’t set to auto-renew, you have a 90-day window to purchase a renewal credit and apply it to the certificate. The window goes from 60 days before to 30 days after the expiration date.
Note: If your certificate is set to auto-renew, we will renew it 60 days prior to the certificate’s expiration date. This ensures you have time to complete the verification process. Verification must occur before your certificate expires, or you risk potential disruptions to your site and business. Although you’re renewing early, the renewal period starts immediately after your current subscription ends, ensuring continuity of service.
Warning: If you haven’t completed the renewal by the expiration date, your website displays an error message and won’t be accessible to your visitors.
If you’re using a Standard (DV) certificate with the primary domain for your account, and you’ve set the certificate to auto-renew, no further action is needed on your part. Renewing your SSL certificate is completely automated.
For all other certificates, including certificates for an add-on domain, follow these steps.
With a Website Builder Business Plus plan, you can create a Facebook business page to match your Website Builder design theme and business information. This does not affect your Facebook personal page — only your Facebook business page. You must have a Facebook account to use this feature.
Log in to your Website Builder Business Plus account.
In the Dashboard tab, find the Social section in the right-hand column and click Connect or Create.
At the bottom of the Preview Mode’s Social tab, click Manage beneath the Facebook page preview.
Click Connect to Facebook, enter your information and click Log In.
Click Okay when asked if you want LuckyRegister Social to manage your pages. This enables the LuckyRegister-Facebook page matching.
Choose Create New Page and click Next.
By default, the Customize Your Facebook Page imports your Cover/Profile photos from your Website Builder account, along with your business’s name, phone number, and website address. Select a business Category and enter a brief business description in the About field (required by Facebook).
If you have what Facebook considers a location-based business, you’ll also need to include a business subcategory, phone number, and physical address (including your country).
To replace your Profile or Cover photo, click its Remove button and then Upload Photo.
Navigate to an image, select it, position the image cropper as needed, and click Crop and Save.
Once the preview of the new photo appears, click Create Page.
If you decide that you want to create another page instead, click Back and return to Step 6.
After your Facebook business page is created:
Click Visit Facebook Page to see the results.
Or click Done if you want to return to the Preview Mode’s Social tab.
You can create databases on your hosting account for your websites to use. The types of databases depend on which type of hosting you have
You can create a read-only database user to allow a third party to browse the data in a database, to use for your reporting tools, or to ensure that your scripts are not writing to the database.
NOTE: You cannot add a read-only database user to an already-created database. This feature is only for new databases.
In the Read-Only User Name field, enter a user name.
Create a password for the read-only user and confirm it.
(Optional) Specify to Allow Direct Database Access. Specifying this option allows the read-only user to use tools such as MySQL Query Browser or Microsoft SQL Server Management Studio Express to browse the database.
NOTE: If you don’t see the Allow Direct Database Access option, contact customer support. If you are not sure what Direct Database Access is, see Connect remotely to databases
Click OK.
To browse the data on the database, a read-only user has to connect using third-party tools such as MySQL Query Browser or Microsoft SQL Server Management Studio Express.
To test your website’s speed, it’s a good idea to make sure it’s not just your local internet that’s causing the issue. By using website speed tests, you can verify other connections are having similar issues.
If you’re using WordPress®, you can try Troubleshooting Common Issues in WordPress. W3 Total Cache is a performance optimization framework for WordPress, that is designed to work in any type of site or web hosting account.
You can also use free third-party tools to troubleshoot the cause of your site’s slowness and to make a plan for your next moves.
Pick a test location near your server (North American customers, pick a server in North America. European customers, pick a server in Europe. Asian customers, pick a server in Asia).
Select your browser type from the list.
Click Start Test.
Things to look for:
If you see First Byte is slow (longer than 1 second), it indicates slowness at the server itself. This could be because of your site’s program code or plugins.
If you see a high number of Requests (more than 100), then your site requires the browser to make a lot of connections to display your site’s content. Try to display less content from third-party sites, combine JavaScript and CSS files, use CSS sprites, and enable caching headers to make the browser do less work.
If you see a high number of Bytes in (more than 1,000 KB), then your site requires the browser to download a lot of files before it can display your site’s content.
If you have a Shared Web Hosting account with one or more databases, you may receive an email indicating the server hosting the database has or will change. The change is a necessary part of our continuing effort to improve product quality. Once all of your databases are upgraded, not only will your account be hosted on the most advanced servers available for your type of account, you will be able to take advantage of new product features.
LuckyRegsiter Migrating Databases
The email will contain information needed to ensure that your site’s applications continue to be able to connect to the database after it moves.
The information in this article contains best practices for configuring your database applications. So the information applies even if you have not received an email indicating your database is moving. Following these practices will help ensure any future upgrades are as seamless as possible.
When your site’s applications connect to the database they must provide credentials and identifying information for the database. The usual practice is to format this information into a database connection string.
The credentials are the username and password you selected when creating the database. The identifying information consists of the database name you selected and an address for the database server that hosts thedatabase. Typically the database server address is the value of a CNAME, or canonical name record that resolves to the IP address of the database server. A database name contains letters and possibly numbers. For example the server name will be similar to mysql123456.secureserver.net orHostedDB1.db.1234567.hostedresource.com.
Whereas the IP address of the database server contains only numbers and will be similar to 10.10.20.30.
To ensure the move is as seamless as possible, it is critical that your application code uses the name of thedatabase server to connect to the database. If the IP address of the server is used, the application will fail to connect to the database after it has moved.
If your application uses the IP address, modify the database connection string to contain the database server name. If you received an email indicating the database server name is changing, the database server name is included in the email. This update must be completed within the time frame indicated in the email to avoid loss ofdatabase connectivity on your site.
If you did not receive an email about the database server name changing, you can find the database server name for all of your databases in the Hosting Control Panel and database administration tools.
The method for determining the value your site’s application uses to address the database server depends on the application. If you have the source code for the application you can examine it to locate where it obtains the address and verify it uses the server name. If you don’t have the source code for the application you can review the documentation or contact the vendor to determine where the address is stored and verify the server name is used.
If your database was set up with a DSN and your applications use the DSN, the DSN already contains the correct server name. No action is required on your part to update site code that uses DSNs.
If your database is an Access database, no action is required on your part to update site code that uses an Accessdatabase.
If you have installed applications from Value Applications then, the application already uses the server name to connect to the database. If you received an email indicating the server name changed or would like to verify the connection string contains the correct server name, the location of the connection strings for the Value Applications applications are described in What are the connection strings for my application’s database?.
If your hosting account has any databases, back them up first. This puts copies of your databases in a directory called _db_backups so you can download them later.
You can back up and restore databases as often as you’d like, however, you can only initiate a restore after any previous backup or restore request has completed.
You can back up MySQL and MSSQL databases from the Database section of the Hosting Control Panel.
This creates and stores your backups in a folder on your hosting account, _db_backups.
NOTE:If you encounter an error the first time you attempt to create a backup, you should make sure the directory _db_backups exists. This directory cannot be seen using the File Manager, as files with an underscore are hidden. However, using an FTP client you can select the option to show hidden files and directories.
Next to the hosting account you want to use, click Manage.
In the Databases section of the Hosting Control Panel, click the icon for the type of database you want to backup.
Click the Actions next to the database you would like to back up to open its edit features.
Click Back Up.
Click OK to backup your database.
NOTE: When you create a backup file using the Hosting Control Panel, our system names the file using the name of the existing database. While you cannot define a filename during the backup process, you can rename a file once the process is complete.
You can check on the status of your backup from the Database Information screen.
NOTE: If a database backup fails, click the option to Re-try the backup.
Restoring a MySQL or MSSQL Database
You can restore MySQL and MSSQL databases from the Database section of the Hosting Control Panel.
NOTE: If you encounter errors while restoring a MySQL database, verify that the Create Databaseline is removed or commented out from the database dump (backup file). Normally you can find this code about 10 to 15 lines down from the beginning. It can be removed or commented out by using a text editor of your choice (Notepad++ for example).
Ping lets you quickly verify whether your connection is valid. Here are instructions to ping a domain name on both Windows and Mac.
To Ping a Domain name on Windows
To ping a domain name using Windows, follow these instructions:
From your Start menu, select Run.
Type cmd and press Enter.
At the prompt, type ping domainname.com (where domainname.com is the domain name you want to ping) and press Enter.
The response is either Reply from nn.nn.nn.nn if the ping reached the IP address of the domain name orRequest timed out if it did not. For Request timed out messages or if the IP address returned does not match the Zone File Editor for the domain name, there’s a DNS issue.
To Ping a Domain Name on Mac
Open a Finder window, and browse to the Applications folder.
Go to the Utilities folder.
Click Network Utility.
Type ping domainname.com where domainname.com is the domain name you want to ping.
The response is either Reply from nn.nn.nn.nn if the ping reached the IP address of the domain name orRequest timed out if it did not. For Request timed out messages or if the IP address returned does not match the Zone File Editor for the domain name, there’s a DNS issue.
Get online. Grow your business. Never miss a customer with V7.
Once you upgrade Website Builder, you’ll want to move your v6 content to your new v7 site. The v6 content will not be accessible after you publish the new site, so take your time copying the old content to the new site.
NOTE: This process can take a while, so you may want to block out some time to do it.
Log in to your Website Builder account.
Open Website Builder v7 and select a theme.
Create some new empty pages for your new site.
NOTE: You need not spend a lot of time creating perfect v7 pages — the goal is to move your v6 content over to the new site as simply as possible. You can rename and polish your v7 pages later on if you like.
Open a new tab or window in your browser, log in to your Website Builder account again, and this time, open your v6 site.
Select the text on each page of that site and right-click and choose Copy.
Switch back to the browser tab or window showing your new v7 site and select a page.
Click the Text tool in the left-hand toolbar to add a text box onto your page. Drag the box if you need to reposition it. (See Adding and Editing Text.)
Select the placeholder text in the text box and Cntrl/Command+P to paste the text copied from your v6 site.
Because the v6 version (and its content) will no longer be available once you publish your v7 site, double-check to make sure you have copied over everything from the old site.
After confirming that everything has been moved to the new site, you can publish it.
