In order to access a domain name/account after its owner’s death, you must be an Estate Administrator. You’ll need to submit a request with the following documentation:
How to Gain Access to Domains/Accounts After Owner’s Death
A properly completed Change Request form with the Estate Administrator listed as the requestor. This form is located at: changeupdate.com.
Legal documentation listing the name of the Estate Administrator.
Death Certificate
Photo identification for the requestor/Estate Administrator. We require the government-issued photo identification be a color copy, scan, or digital picture containing the pictured person, name, signature, and expiration date clearly identifiable.
If a business is listed as the registrant/account holder, please provide a copy of the business ID. Examples of acceptable government-issued business identification are:
A copy of a government-issued business license, which is issued from a local, county, state, or federal agency.
For U.S. based businesses we can accept an IRS “Determination Letter”. You may request a copy of this letter by contacting the IRS at 1-800-829-4933.
NOTE: We cannot accept copies of articles of incorporation/organization, applications, documents printed from the internet, or tax returns as business ID.
Once this documentation is received, we will inform you if there is any additional information needed to process your request, or we will let you know that your request has been completed.
In the Two-Step Authentication section, click Manage.
In the 2-Step Authentication area, click Remove.
Click Continue.
Enter the Verification Code we just sent you, and then click Continue.
No, I do not have access to the number
Request a cancellation form by emailing us at twostepcancel@secureserver.net . Use the subject line “Disabling Two-Step Authentication.”
This email needs to come from the email address that’s on your account. If you need to update the email address on file, update your email at www.changeupdate.com.
Because we believe in keeping your account as secure as possible, we also require a government-issued photo ID, such as a driver’s license, military ID, or passport.
You should expect to hear back from us within 72 hours.
Some domain name registries assign authorization codes (also known as EPP codes or transfer keys) to domain names when you register them. If your domain name requires an authorization code, you must use it to transfer the domain name to us.
If you attempt to authorize a domain name transfer but omit the required authorization code or enter an invalid one, we display Action required: Authorization code needed or Error: Invalid authorization code in the domain name’s Status column. To proceed, you must enter a valid authorization code.
To Update Missing or Inaccurate Authorization Codes
On Aug. 31, 2013, ICANN will adopt the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees, and redemption procedures.
All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.
Recovering Expired Domain Names
You can attempt to recover expired top-level domain names (TLDs) during the renewal grace and registry redemption periods. In addition to the cost of renewal, you might be required to pay a fee for the domain name recovery. For more information, see Can I renew my domain name after it expires?
If a name you want is already registered, you can still own it! Secure your chance to snap up a domain* the instant it becomes available.
If you want to capture a domain name that someone else currently has registered, you can place a backorder. Domain Backorders attempts to register the domain name if it becomes available. Or, if the domain name is listed for auction, Domain Backorders gives you instructions on how to participate.
When you purchase a backorder, you can set it as public or private. Private backorders protect your personal information by not listing it in the Whois database.
If the backorder is not successful, you can reassign it to another domain name or request a refund from our support team.
NOTE: Certain country-code top-level domain names (ccTLDs), such as .us, have residency requirements. If you want to backorder a ccTLD, see About ccTLDs (Country-Code Domain Names) to find the Help article with its residency requirements.
From the Buy/Sell menu, select Backorders and Monitoring.
Click Add Backorders. The Backorder Domains window displays.
For Backorder type, select one of the following:
Public — Lists your personal contact information in the Whois database.
Private — Publishes proxy contact information in the Whois database. For more information, seeDomains By Proxy FAQ
Select I have read and agree to … , and then click Next.
Enter the domain names you want to backorder (one per line), and then click Next.
Complete the following, and then click Next:
Email address 1 — Enter the email address you want us to send status-change notifications to.
(Optional)Email address 2 — Enter the secondary email address you want us to send status-change notifications to.
If necessary, edit your contact information, and then click Next.
From the Number of credits to use list, select the number of credits you want to apply, and then clickNext.
NOTE: The credits in the list are the number you have available for the transaction. If you do not have enough credits, we take you to the shopping cart to complete the purchase.
If you selected Private as the backorder type, for Select your Domains By Proxy® account, do one of the following:
If you already have an account with Domains By Proxy (DBP) that you want to use, select it from the list.
Create New — Select this option if you do not have an existing DBP account. DBP creates a new account for you, and then emails you the user name, password, and a link to the DBP website.Please retain this information for future reference!
Other Existing DBP Account — If you have an existing DBP account that you want to use but it does not display in the list, select this option, and then enter your login information in the User Name and Password fields.
If you selected Private as the backorder type, select I have read the Domain Name Proxy Agreement … , and then click Next.
If you need to purchase backorder credits or DBP Private Domain Registration, continue through the checkout process.
Your backordered domain name displays on the Backorders and Monitoring page of the Domain Manager.
Thanks to phishing, pharming, and a long list of other scams, Web visitors grow more wary by the day. But there is something you can do to reassure them you’re one of the good guys: Put a Certified Domain validation seal on your website.
A Certified Domain lets people know that we have formally certified the domain’s registration. Read on for answers to your questions about getting started with domain certification.
A Certified Domain provides visible evidence (in the form of the Domain Origination Certified seal) that a domain has been validated and its registrant’s credentials have been verified. For this reason a Certified Domain is useful to owners of business websites and other sites that offer transactions and other activities of a sensitive nature. All site owners, however, can improve their site’s legitimacy and trustworthiness by displaying the Domain Origination Certified seal.
How can I add Certified Domain to my domain?
You can add domain certification to your domain in one of 3 ways:
Certified Domain can be purchased directly through our main menu. When you purchase this service directly, you are asked for the domain name (whether already registered or a new registration) for which the certification will be requested. When you complete the purchase, we automatically issue a request for validation of the domain and the certification process is on its way.
From the Domain Manager, you can upgrade an existing domain to include domain certification.
You can apply a previously-purchased domain certification credit to a domain that you currently have registered with us. To use a previously-purchased domain certification credit and request a certificate:
NOTE:Certified Domains are currently unavailable for .au domain names.
Can I apply Certified Domain to ANY domain?
Anyone who has a domain registered with us can apply for a Certified Domain and the domain being certified must be registered through us. To successfully process the application and issue the seal, however, we must be able to verify that you do indeed control the domain in question. We also must be able to verify your contact information through our telephone verification process.
NOTE: The automated message that is part of the telephone verification step is provided in English only. The requester, therefore, must be able to understand the message to perform the necessary actions.
NOTE:Certified Domains are currently unavailable for .au domain names.
What duration is a Certified Domain?
Currently, we offer Certified Domain validation for domains registered with LuckyRegister – Cheap Domain Registration, Domain Hosting Services – for one-, two-, three-, four-, five-, or ten-year durations.
NOTE: Once the certificate has been issued to your domain, certification will lapse when the associated domain expires or if the certification is not renewed on its expiration date, whichever occurs first.
How do my customers know that my domain is certified?
When domains pass our validation process, we add a Domain Origination Certified seal to the domain’s Whois listing. You can also add the seal to the website for the certified domain, showing website visitors that the domain passed LuckyRegister – Cheap Domain Registration, Domain Hosting Services -‘s validation process.
NOTE:Certified Domains are currently unavailable for .au domain names.
What’s the difference between Certified Domain and an SSL Certificate?
An SSL certificate enables a secure, encrypted connection between a visitor’s Web browser and a website’s server and keeps transactions safe from tampering and interception. A Certified Domain shows website visitors that the registration and control of the website’s domain name were validated. A Certified Domain does not establish a secure connection and it does not provide credit card transaction processing. Both SSL certificates and Certified Domains include verification of the requester’s contact information and domain registration control.
What are the Certified Domain system requirements?
There aren’t many system requirements for requesting a Domain Origination Certified seal, but there are a few.
Before you can transfer your domain name registered with Network Solutions to us, you need to prepare your domain name so it will successfully complete the transfer process.
TRANSFERRING AWAY FROM NETWORK SOLUTIONS TO LUCKYREGISTER
To Transfer Away From Network Solutions
1. Verify that Your Domain Name is Transferable
To make sure your domain name can be transferred, confirm that:
The domain name has been registered for at least 60 days, and has been at Network Solutions for at least 60 days.
The domain name’s contact information hasn’t been changed within 60 days.
NOTE: Some registrars prevent domain names from transferring away if the contact information associated with a domain was updated within 60 days.
2. Confirm Administrative Contact Information
Ensure that the administrative contact (admin) for your domain name (registrant contact for .au domain names) has a valid email address in the Whois database. We and Network Solutions use this email address to send you important information about the transfer.
NOTE: If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can update the email address, if necessary.
To update these contacts at Network Solutions
Log on to your account at NetworkSolutions.com.
Click Account Settings.
Click Accounts and Contacts.
From the People Who Can Access This Account section, click Edit Account Contacts.
Click the account name for which you want to confirm contact information.
From the Edit WHOIS Contacts section, click View/Edit WHOIS Contacts.
Select the check box next to the domain name you want to confirm, and click Continue.
If the Administrative contact in inaccurate and needs to be updated, select the Administrative Contactoption and click Continue.
To remove domain name privacy
Log on to your account at NetworkSolutions.com.
Click on My Domain Names under the My Products and Services tab.
If you have only one domain name, continue to the next step, if you have multiple domain names, clickManage next to the domain name you are making the changes for.
From the Details section, select Turn Private Registration Off, and then click Go.
3. Obtain the Authorization Code
Get an authorization code (also known as an EPP code or transfer key) from your current registrar, if required. Some domain name extensions, primarily country-code top-level domain names (ccTLDs), do not require an authorization code.
To obtain the authorization code from Network Solutions
Log on to your account at NetworkSolutions.com.
Click on My Domain Names under the My Products and Services tab.
Click the domain name you want to unlock.
From the Domain Details section, select Request Authorization Code, and then click Save.
Contact Network Solutions support at 888-642-9675 if you haven’t received the authorization code after 24 hours.
4. Unlock Your Domain Name
By default, all domains registered with Network Solutions are placed in “Domain Protect” status, which displayed as “Registrar-Lock” at the registry. Before a domain transfer is requested, the lock must be removed and the registry status verified as “Active.”
To unlock your domain name
Log on to your account at NetworkSolutions.com.
Click on My Domain Names under the My Products and Services tab.
Click the domain name you want to unlock.
From the Domain Details section, click Edit.
Select Turn Domain Protect Off, and then click Save.
NOTE: It may take 24 hours before our system identifies and recognizes the status change.
5. Purchase a Domain Name Transfer
Purchase a domain name transfer from our website. If the extension you want to transfer is not listed, you cannot transfer the domain name to us.
When you purchase the transfer, select one of the following nameserver options:
Keep the existing nameservers… — If you have a hosted website for your domain name (with us or another company), select this option to ensure that your site does not go down during the transfer.
When you have successfully prepared your domain name to be transferred, see Transfer domain to LuckyRegister for information on completing the domain name transfer with us.
Hold on to it — Maybe you haven’t decided what to do with your new domain name. Don’t worry — there’s no rush. You can leave it parked with us for the length of your registration.
Protect your brand online — The more domain names you register, the better. Prevent others from registering a similar domain name to yours. These similar domain names can steal your customers or confuse them. What can you do with all these domain names? Forward them to your main domain name’s website. See Manually Forwarding or Masking Your Domain Name for more information
Sell it — Domain names can be a great investment. If you have registered a domain name that you are not using, maybe someone else can. You can set up a For Sale parked page to let visitors know that it’s available — and don’t forget to include your contact information.
Before you can transfer your domain name registered with Tucows to us, you need to prepare your domain name so it will successfully complete the transfer process.
NOTE: Hover is a domain name registrar division of Tucows.
1. Verify that Your Domain Name is Transferable
To make sure your domain name can be transferred, confirm that:
The domain name has been registered for at least 60 days, and has been with Tucows for at least 60 days.
The domain name contact information hasn’t been changed within 60 days.
NOTE: Some registrars prevent domain names from transferring away if the contact information associated with a domain was updated within 60 days.
2. Confirm Administrative Contact Information
The administrative contact (admin) is one of the four contacts listed in the Whois database for a registered domain. The contact information is defined by the registrant. As part of the domain transfer process, our system will send a transfer-approval e-mail message to the domain’s administrative contact listed in the Whois database. The e-mail message contains the Transaction ID and Security Code that enable the administrative contact to approve the transfer.
NOTE: If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can update the email address, if necessary.
Update your Administrative contact email address,and then click Save.
3. Obtain the Authorization Code
Get an authorization code (also known as an EPP code or transfer key) from your current registrar, if required. Some domain name extensions, primarily country-code top-level domain names (ccTLDs), do not require an authorization code.
You’ll find the authorization code is in the Domain Extras section.
4. Unlock Your Domain Name
If Domain Locking is enabled for your domain, you must contact your Tucows reseller to have the lock removed. The lock must be removed and the registry status verified as “Active” before you can request a domain transfer.
NOTE: It may take 24 hours before our system identifies and recognizes the domain status change.
To unlock your domain name
Contact Tucows technical support.
Ask them to unlock the domain name.
5. Purchase a Domain Name Transfer
Purchase a domain name transfer from our website. If the extension you want to transfer is not listed, you cannot transfer the domain name to us.
When you purchase the transfer, select one of the following nameserver options:
Keep the existing nameservers… — If you have a hosted website for your domain name (with us or another company), select this option to ensure that your site does not go down during the transfer.
If you are a domainer, you may find the following information interesting for your domain business. We use Sedo Half Year Domain Market Study to sum up some key information for domain market.
Be a smart domainer!
– 58% domain buyers are from USA & GERMANY – 80% most popular sales channels are BUY NOW & OFFER – COUNTER OFFER – 84% domain Sales by price range up to $2,500. – 69% top TLDs sold are .COM & .DE
We do hope that the above information will help you to have a better view for your domain business. Do you feel lucky today? Register a great domain now!
