From the Buy/Sell menu, select Appraisals. The Appraisals page displays a list of the appraisals you’ve requested.
Do any of the following:
To view an appraisal certificate — In the domain name’s Certificate column, click View.
To print an appraisal certificate — In the domain name’s Certificate column, click View, and then click Print certificate.
To change the display order — Click a column header. For example, to sort the list alphabetically by domain name, click the Domain Name column header.
We complete appraisals within a few moments. The Appraisals page displays the results, which include the domain names, their appraisal dates, ranges for their estimated values, and links to printable certificates.
NOTE: The results of appraisals you request on our website do not display in the Domain Manager.
The Registrar Accreditation Agreement (RAA) with ICANN lets us act as a registrar and sell top-level domain names (TLDs) to our customers. ICANN — the organization that manages the Domain Name System (DNS) — refreshes their RAA agreement every few years and all registrars are required to remain compliant to continually sell and manage domain names. The most recent changes require us to verify registrant and shopper contact information.
We require email address OR phone number verification if:
A new domain is registered with unverified contact information.
A domain registrant updates their shopper email address or phone number with unverified information.
We are notified or have reason to believe that a shopper’s contact info is invalid.
To Verify Registrant Contact Information for ICANN Validation
If you have a contact verification banner in your domain name account, or if your website is parked, you must log in to the account (or contact us by phone) associated with your domain to verify your email address is active and accurate.
If you see an orange notification banner at the top of the page, click Resend Verification Email. If you don’t see a banner with the link in the Domain Control Panel, click on the domain name with a Pending WhoIs Verification status. The domain’s page will have a banner with a resend button.
Visit your email account, open the verification email, and click Verify your email address.
After verifying your contact information, our system will update your domain name from a Pending WhoIs status to a Verified status within 24 hours.
If you do not receive a verification email, you should:
Check your email spam and junk folders.
Update your registrant or shopper email address.
Make sure our email firstname.lastname@example.org isn’t on your blocked sender list.
To Update Your Registrant or Shopper Email Address
If you did not receive a verification email from us, you might need to update your registrant or shopper email address, depending on which one requires verification. Use the appropriate instructions to complete the update process:
This process helps secure your account, protect your domains, hosting… by requiring your username, password, and a unique authentication code at each login. We text the code to your mobile phone when you need it.
Two step authentication adds an extra layer of security to your account by requiring a code from your mobile device in addition to your password.
If hackers manage to get through your password layer, they can’t get into your account without your phone.
We’ll text the code to your mobile phone. Click Continue to opt in. (standard carrier charges may apply.)
Login your account
Click: Account Security Settings
Click: Manage (2-STEP AUTHENTICATION area)
Click: ADD AUTHENTICATION
Enter your mobile phone number and click CONTINUE
Enter the 6-digit verification code we sent you via SMS, click CONTINUE.
When you transfer a domain name to us, problems can occur. On the Pending Transfers page in
the Domain Manager, the Status and Admin Email columns provide information on how to resolve
problems with your transfers. Refer to the list below to resolve problems with your incoming
transfers. If one of the following error messages displays:
•Error: Domain locked— You must unlock your domain name at your current registrar, and
then click Restart transfer now.
•Error: Privacy enabled — You must cancel the privacy for your domain name at your current
registrar and change your administrative contact’s (admin) email address (if necessary). Then,
click Restart transfer now.
•Error: Invalid authorization code— You entered an invalid authorization code for your
domain name transfer. Click Update authorization codeto re-enter it.
•Error: Transfer rejected— Your current registrar rejected your domain name transfer. Contact
your current registrar to resolve outstanding issues, and then repurchase the transfer in your
account with us.
If your domain name is stuck in No action required: Initializing status:
Normally, this status means that we are initiating your domain name transfer. However, if you
registered or transferred the domain name in the past 60 days, ICANN policysays that you
cannot transfer it. In this case, the Recommended Action for your transfer says, “You can only
transfer domains that were last registered or transferred more than 60 days ago. We’ll re-initiate
this transfer when the domain is eligible.”
Your domain name will remain in this status until we can re-initiate the transfer (if it becomes
eligible per ICANN policy), or until the transfer expires (30 days from purchase). If your transfer
expires, contact our support team for assistance. If you did not receive the transfer IDs required to authorize the transfer:
The Admin Email column displays the administrative contact’s (admin) email address for the
domain name, as listed in the Whois database. Depending on the situation, you might need to
update your admin email address, update our records, or resend the transfer IDs to your admin
For additional help with transfers, see the Transfers and Account Changessection of our Help
Center. You can also contact our 24/7 support team for assistance.
If your domain name has expired, you can still transfer it to another registrar during the renewal grace period.
You must complete the transfer during its grace period before the domain name falls into “redemption,” which is when the domain name begins its transfer back to the registry for someone else to register it. The length of the grace period differs by domain name extension. Most general top-level domain name extensions (gTLDs) like .com and .net have a 42-day grace period between expiration and redemption. Country-code extensions (ccTLDs) like .ca and .jp might have very different grace periods or no grace period at all.
Domains Registered Elsewhere
You should be able to transfer expired domain names to us as well, but you will need to contact your existing registrar to verify. If you can transfer the domain to us, see:
Some domain name registries assign authorization codes (also known as EPP codes or transfer keys) to domain names when you register them. If your domain name requires an authorization code, you must use it to transfer the domain name to us.
If you attempt to authorize a domain name transfer but omit the required authorization code or enter an invalid one, we display Action required: Authorization code needed or Error: Invalid authorization code in the domain name’s Status column. To proceed, you must enter a valid authorization code.
To Update Missing or Inaccurate Authorization Codes
Anyone can register them on a first-come, first-served basis.
These domain names can have up to 63 characters, with a minimum of one character, and can contain letters (a to z), numbers (0 to 9), and hyphens (except as the first or last characters of the domain name). You cannot register domain names with special characters such as & and #. We support the following Spanish IDN (Internationalized Domain Name) characters: á, é, í, ó, ú and ñ.
The .pe country-code top-level domain name (ccTLD) is an extension that represents Peru. For companies that conduct business in Peru and individuals who want to reach the growing number of Internet users there, these domain names are a good investment. Registering a .pe domain name gives you regional recognition and an easy-to-manage Web presence.
The information below also applies to the following country-code second-level domain names (ccSLDs):
.com.pe — Intended for commercial entities
.net.pe — Intended for network infrastructures, such as Internet Service Providers (ISPs)
In the Read-Only User Name field, enter a user name.
Create a password for the read-only user and confirm it.
(Optional) Specify to Allow Direct Database Access. Specifying this option allows the read-only user to use tools such as MySQL Query Browser or Microsoft SQL Server Management Studio Express to browse the database.
NOTE: If you don’t see the Allow Direct Database Access option, contact customer support. If you are not sure what Direct Database Access is, see Connect remotely to databases
To browse the data on the database, a read-only user has to connect using third-party tools such as MySQL Query Browser or Microsoft SQL Server Management Studio Express.
On Aug. 31, 2013, ICANN will adopt the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees, and redemption procedures.
All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.
Recovering Expired Domain Names
You can attempt to recover expired top-level domain names (TLDs) during the renewal grace and registry redemption periods. In addition to the cost of renewal, you might be required to pay a fee for the domain name recovery. For more information, see Can I renew my domain name after it expires?