How do I check if my payment gateway integration is working properly?

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To check if your payment gateway integration is working properly with WooCommerce, you should:

  1. Complete a Test Transaction:
    • Most payment gateways offer sandbox or test modes that allow you to complete transactions without processing real money.
    • Complete a test purchase flow on your website to ensure the payment gateway is processing transactions correctly.
  1. Review Payment Statuses:
    • Check the status of test transactions in your WooCommerce orders section to confirm they are being marked as completed or pending as expected 3.
  1. Check Email Notifications:
    • Verify that emails sent by WooCommerce regarding order status updates are being received correctly. This includes new order notifications and payment confirmation emails.
  1. Examine Payment Gateway Logs:
    • Review the logs provided by your payment gateway for any errors or warnings. These logs can give you detailed insight into what might be going wrong during the transaction process.
  1. Use Debugging Tools:
    • Enable debugging in WooCommerce by navigating to WooCommerce > Status > Tools > Enable Logging.
    • Perform actions on your store that would trigger the payment gateway, such as adding items to the cart and attempting to checkout.
    • Then check the log files in wp-content/uploads/woocommerce_logs/ for any error messages related to the payment gateway.
  1. Test Different Scenarios:
    • Try different scenarios, such as placing an order with a different currency, applying coupons, or using different shipping methods to ensure the payment gateway handles these cases correctly.
  1. Check Currency Settings:
    • If your store accepts multiple currencies, ensure that the payment gateway is configured to handle each currency correctly. You can use plugins like “Payment Gateway Currency for WooCommerce” to restrict or allow certain currencies for specific payment gateways.
  1. Consult Documentation:
    • Refer to the documentation provided by the payment gateway for specific troubleshooting steps and guidance on checking the integration status.

By performing these checks, you can verify that your payment gateway is integrated correctly with WooCommerce and that it is handling transactions as expected. It’s important to resolve any issues found during testing before switching to live mode to ensure a smooth checkout process for your customers.

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