NOTE: When you change the Organization or the First name or the Last name (in the absence of an Organization entry), you must agree to a 60-day lockdown to continue. If you have a .au domain name, a 60-day lock will not apply.
After you complete the following steps, we send the owner of the receiving account an email with instructions to confirm the move. The recipient must confirm the domain name move within 10 days. After that time, the transaction times out and you must reinitiate it. For instructions on confirming a domain name move, see Accepting a Domain Name into Your Account.
NOTE: A domain name must be in active status to change accounts. Account changes can only be performed 5 days after the initial registration. Domains that change accounts will have a 10-day transfer lock for fraud protection.
If you know the new owner’s customer number, select I have… and then enter the account login information.
NOTE: If you do not know the new registrant’s login information, leave this field blank, and then select Enter new details in step 7.
In Domain’s contact information, select one of the following:
NOTE: The new registrant’s Customer # or login name might be required or optional depending on what you select here. For Enter new details, it is optional. For all other options, it is required. If entered, the value must match information on file in the receiving account.
Enter new details — Enter contact information for the new registrant.
Use details from specified customer account — Use contact information from the account you entered in step 6. (This will not work until the specified customer has setup their settings page to include all necessary information.)
Do not change — Retain the contact information currently assigned to the domain name you are moving.
NOTE: If moving a country-code top-level domain name (ccTLD), you might have to select this option and have the new registrant contact our support department to update the contact information. For more information, see About ccTLDs (Country-Code Domain Names).
Select Keep the current nameservers for this domain to retain the current nameservers for the domain name. If you do not select this option, we park the domain name when the new registrant activates it in the new account.
NOTE: Any nameserver change will bring a live site down. Additionally, the domain name loses any custom DNS when it moves to the new account.
If you selected Enter new details, complete the following, and then click Next:
Organization (Optional) — The organization with which the new registrant is affiliated, if any
I certify that the specified organization… (Optional) — Indicates you agree that the organization will be the legal registrant
First name and Last name — The new registrant’s first and last name
Address 1 and 2 — The new registrant’s street address
Country — The country in which the new registrant resides
City, State, Postal Code — The new registrant’s city, state, and ZIP code
Phone — The new registrant’s phone number
Fax (Optional) — The new registrant’s fax number
NOTE: We display a list of the services that we will cancel after you move the domain name from your account. You cannot reverse a cancellation after you agree to the move. There will be a 10-day transfer lock after the domain is moved into a new account.
If you want to transfer your domain name during the 60-day period, you should decline the Change of Registrant and transfer your domain name before updating the Organization, First name, or Last name fields. Otherwise, select I understand that, if I want to transfer this domain….
From the Buy/Sell menu, select Appraisals. The Appraisals page displays a list of the appraisals you’ve requested.
Do any of the following:
To view an appraisal certificate — In the domain name’s Certificate column, click View.
To print an appraisal certificate — In the domain name’s Certificate column, click View, and then click Print certificate.
To change the display order — Click a column header. For example, to sort the list alphabetically by domain name, click the Domain Name column header.
We complete appraisals within a few moments. The Appraisals page displays the results, which include the domain names, their appraisal dates, ranges for their estimated values, and links to printable certificates.
NOTE: The results of appraisals you request on our website do not display in the Domain Manager.
The Registrar Accreditation Agreement (RAA) with ICANN lets us act as a registrar and sell top-level domain names (TLDs) to our customers. ICANN — the organization that manages the Domain Name System (DNS) — refreshes their RAA agreement every few years and all registrars are required to remain compliant to continually sell and manage domain names. The most recent changes require us to verify registrant and shopper contact information.
We require email address OR phone number verification if:
A new domain is registered with unverified contact information.
A domain registrant updates their shopper email address or phone number with unverified information.
We are notified or have reason to believe that a shopper’s contact info is invalid.
To Verify Registrant Contact Information for ICANN Validation
If you have a contact verification banner in your domain name account, or if your website is parked, you must log in to the account (or contact us by phone) associated with your domain to verify your email address is active and accurate.
If you see an orange notification banner at the top of the page, click Resend Verification Email. If you don’t see a banner with the link in the Domain Control Panel, click on the domain name with a Pending WhoIs Verification status. The domain’s page will have a banner with a resend button.
Visit your email account, open the verification email, and click Verify your email address.
After verifying your contact information, our system will update your domain name from a Pending WhoIs status to a Verified status within 24 hours.
If you do not receive a verification email, you should:
Check your email spam and junk folders.
Update your registrant or shopper email address.
Make sure our email email@example.com isn’t on your blocked sender list.
To Update Your Registrant or Shopper Email Address
If you did not receive a verification email from us, you might need to update your registrant or shopper email address, depending on which one requires verification. Use the appropriate instructions to complete the update process:
When you transfer a domain name to us, problems can occur. On the Pending Transfers page in
the Domain Manager, the Status and Admin Email columns provide information on how to resolve
problems with your transfers. Refer to the list below to resolve problems with your incoming
transfers. If one of the following error messages displays:
•Error: Domain locked— You must unlock your domain name at your current registrar, and
then click Restart transfer now.
•Error: Privacy enabled — You must cancel the privacy for your domain name at your current
registrar and change your administrative contact’s (admin) email address (if necessary). Then,
click Restart transfer now.
•Error: Invalid authorization code— You entered an invalid authorization code for your
domain name transfer. Click Update authorization codeto re-enter it.
•Error: Transfer rejected— Your current registrar rejected your domain name transfer. Contact
your current registrar to resolve outstanding issues, and then repurchase the transfer in your
account with us.
If your domain name is stuck in No action required: Initializing status:
Normally, this status means that we are initiating your domain name transfer. However, if you
registered or transferred the domain name in the past 60 days, ICANN policysays that you
cannot transfer it. In this case, the Recommended Action for your transfer says, “You can only
transfer domains that were last registered or transferred more than 60 days ago. We’ll re-initiate
this transfer when the domain is eligible.”
Your domain name will remain in this status until we can re-initiate the transfer (if it becomes
eligible per ICANN policy), or until the transfer expires (30 days from purchase). If your transfer
expires, contact our support team for assistance. If you did not receive the transfer IDs required to authorize the transfer:
The Admin Email column displays the administrative contact’s (admin) email address for the
domain name, as listed in the Whois database. Depending on the situation, you might need to
update your admin email address, update our records, or resend the transfer IDs to your admin
For additional help with transfers, see the Transfers and Account Changessection of our Help
Center. You can also contact our 24/7 support team for assistance.
If your domain name has expired, you can still transfer it to another registrar during the renewal grace period.
You must complete the transfer during its grace period before the domain name falls into “redemption,” which is when the domain name begins its transfer back to the registry for someone else to register it. The length of the grace period differs by domain name extension. Most general top-level domain name extensions (gTLDs) like .com and .net have a 42-day grace period between expiration and redemption. Country-code extensions (ccTLDs) like .ca and .jp might have very different grace periods or no grace period at all.
Domains Registered Elsewhere
You should be able to transfer expired domain names to us as well, but you will need to contact your existing registrar to verify. If you can transfer the domain to us, see:
Anyone can register them on a first-come, first-served basis.
These domain names can have up to 63 characters, with a minimum of one character, and can contain letters (a to z), numbers (0 to 9), and hyphens (except as the first or last characters of the domain name). You cannot register domain names with special characters such as & and #. We support the following Spanish IDN (Internationalized Domain Name) characters: á, é, í, ó, ú and ñ.
The .pe country-code top-level domain name (ccTLD) is an extension that represents Peru. For companies that conduct business in Peru and individuals who want to reach the growing number of Internet users there, these domain names are a good investment. Registering a .pe domain name gives you regional recognition and an easy-to-manage Web presence.
The information below also applies to the following country-code second-level domain names (ccSLDs):
.com.pe — Intended for commercial entities
.net.pe — Intended for network infrastructures, such as Internet Service Providers (ISPs)
On Aug. 31, 2013, ICANN will adopt the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees, and redemption procedures.
All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.
Recovering Expired Domain Names
You can attempt to recover expired top-level domain names (TLDs) during the renewal grace and registry redemption periods. In addition to the cost of renewal, you might be required to pay a fee for the domain name recovery. For more information, see Can I renew my domain name after it expires?
Domain Backorders is a service that helps you attempt to acquire a domain name when it becomes available for registration. It includes a Domain Monitoring membership and one year of domain name registration.
Placing a backorder does not guarantee that you will acquire the domain name. The current registrant might renew the domain name, or we might be unsuccessful in our attempt to register it for you.
This process is in place to provide each of our customers an equal opportunity to acquire domain names.
The Backorder Process
You backorder a domain name — You can attempt to purchase a backorder for a domain name before it expires. Only one customer may place a backorder on a domain name. For instructions on placing a backorder, see Setting up Domain Backorders.
You monitor the domain name — With your free Domain Monitoring membership, you can monitor your backordered domain name and receive email notifications within 24 hours of any changes in registrar, status, expiration date, or nameservers.
We attempt to capture the domain name — We attempt to register the domain name before the release time, and we continue to make attempts until we or another registrar captures it.
If we capture the domain name — We award the domain name to you. We process a change of registrant and move the domain name into your account within 45 days. Your domain name is registered with us for one year from the time it enters your account.
If we don’t capture the domain name — We email you that the backorder was unsuccessful. You can request a refund from our support department or apply your backorder credit to another domain name. There is no time limit for backorder reassignment, and the product does not expire. See Changing a Backorder to a Different Domain Name.
Registering a domain name builds your credibility on the Internet. Use domain names to support your business and assist in creating a dynamic online presence. Your domain name establishes your online identity and increases branding, marketing and communication opportunities. Register multiple domain names to:
Keep your competition from registering a domain name that draws customers away from you.
Promote the products and services you offer.
Drive more traffic to your website.
Enjoy more opportunities to market to — and be listed on — search engines.
Create distinct advertising strategies to reach different target markets.
Provide customers more ways to find you on the Internet.
Capture common misspellings of your domain name, instead of sending visitors to an error page.
Protect your brand and online identity from unsavory parties.
To get started, check to see if the domain name you want is available. If available, register the domain name for a period of time you specify during the checkout process.
Thanks to phishing, pharming, and a long list of other scams, Web visitors grow more wary by the day. But there is something you can do to reassure them you’re one of the good guys: Put a Certified Domain validation seal on your website.
A Certified Domain lets people know that we have formally certified the domain’s registration. Read on for answers to your questions about getting started with domain certification.
A Certified Domain provides visible evidence (in the form of the Domain Origination Certified seal) that a domain has been validated and its registrant’s credentials have been verified. For this reason a Certified Domain is useful to owners of business websites and other sites that offer transactions and other activities of a sensitive nature. All site owners, however, can improve their site’s legitimacy and trustworthiness by displaying the Domain Origination Certified seal.
How can I add Certified Domain to my domain?
You can add domain certification to your domain in one of 3 ways:
Certified Domain can be purchased directly through our main menu. When you purchase this service directly, you are asked for the domain name (whether already registered or a new registration) for which the certification will be requested. When you complete the purchase, we automatically issue a request for validation of the domain and the certification process is on its way.
From the Domain Manager, you can upgrade an existing domain to include domain certification.
You can apply a previously-purchased domain certification credit to a domain that you currently have registered with us. To use a previously-purchased domain certification credit and request a certificate:
NOTE:Certified Domains are currently unavailable for .au domain names.
Can I apply Certified Domain to ANY domain?
Anyone who has a domain registered with us can apply for a Certified Domain and the domain being certified must be registered through us. To successfully process the application and issue the seal, however, we must be able to verify that you do indeed control the domain in question. We also must be able to verify your contact information through our telephone verification process.
NOTE: The automated message that is part of the telephone verification step is provided in English only. The requester, therefore, must be able to understand the message to perform the necessary actions.
NOTE:Certified Domains are currently unavailable for .au domain names.
What duration is a Certified Domain?
Currently, we offer Certified Domain validation for domains registered with LuckyRegister – Cheap Domain Registration, Domain Hosting Services – for one-, two-, three-, four-, five-, or ten-year durations.
NOTE: Once the certificate has been issued to your domain, certification will lapse when the associated domain expires or if the certification is not renewed on its expiration date, whichever occurs first.
How do my customers know that my domain is certified?
When domains pass our validation process, we add a Domain Origination Certified seal to the domain’s Whois listing. You can also add the seal to the website for the certified domain, showing website visitors that the domain passed LuckyRegister – Cheap Domain Registration, Domain Hosting Services -‘s validation process.
NOTE:Certified Domains are currently unavailable for .au domain names.
What’s the difference between Certified Domain and an SSL Certificate?
An SSL certificate enables a secure, encrypted connection between a visitor’s Web browser and a website’s server and keeps transactions safe from tampering and interception. A Certified Domain shows website visitors that the registration and control of the website’s domain name were validated. A Certified Domain does not establish a secure connection and it does not provide credit card transaction processing. Both SSL certificates and Certified Domains include verification of the requester’s contact information and domain registration control.
What are the Certified Domain system requirements?
There aren’t many system requirements for requesting a Domain Origination Certified seal, but there are a few.