Enabling Express Checkout lets you make secure purchases without re-entering your payment information. We charge the payment method you indicated and send confirmation of your orders to the email address on file in your account.
Express Checkout is a fast and easy way to purchase our products such as domain registration, domain hosting…. Once enabled, this payment method is available during the checkout process and within various applications.
There are two ways to enable Express Checkout: in your Account Manager or when you make a purchase. If enabling Express Checkout when you make a purchase, we save the payment information you enter for your purchase. After you enable Express Checkout, you can select it as a payment method the next time you make a purchase.
NOTE: Express Checkout is available only for the following payment methods: credit card, gift card, and Good As Gold.
To Enable Express Checkout in Your Account Manager
These domain names can have up to 63 characters, with a minimum of one character, and can contain letters (a to z), numbers (0 to 9), and hyphens (except as the first or last characters of the domain name). You cannot register domain names with special characters such as & and #. We support the following Spanish IDN (Internationalized Domain Name) characters: á, é, í, ó, ú and ñ.
The .pe country-code top-level domain name (ccTLD) is an extension that represents Peru. For companies that conduct business in Peru and individuals who want to reach the growing number of Internet users there, these domain names are a good investment. Registering a .pe domain name gives you regional recognition and an easy-to-manage Web presence.
The information below also applies to the following country-code second-level domain names (ccSLDs):
.com.pe — Intended for commercial entities
.net.pe — Intended for network infrastructures, such as Internet Service Providers (ISPs)
These domain names can have up to 63 characters, with a minimum of three characters, and can contain letters (a to z), numbers (0 to 9), and hyphens (except at the beginning or end of the domain name). You cannot register domain names with special characters such as & and #.
Internationalized Domain Name (IDN) characters are not supported at this time.
The .pl country-code top-level domain name (ccTLD) is an extension that represents Poland. For companies that conduct business in Poland and individuals wanting to reach the growing number of Internet users there, .pl domain names are a good investment. Registering a .pl domain name gives you regional recognition and an easy-to-manage Web presence.
The information below applies to the following country-code-top-level-domain (ccTLD) and country-code second-level domain names (ccSLDs) that we offer at this time:
A trusted site is a website that you trust not to damage your computer.
If you set the security level of your Internet Explorer® browser to High, so that you do not access websites that might damage your computer, you may be unable to access a specific website that you trust. To access the website, you can add the URL of the website to your Trusted Sites list or change your security level to Medium or lower. When using a high security level, you need to add the Web application URLs to your Trusted Sites list.
NOTE: If you are running Windows Vista, you must add the site with both “http” and “https.” Also, trusted sites may open in a new browser window.
To Add a Trusted Site in Internet Explorer
From the Internet Explorer Tools menu, click Internet Options.
Click Trusted Sites.
In the Security level for this zone box, check your security level. You may need to do one of the following:
If it is set to High, use the slider to change it to a Medium or lower security level.
If it is set to Custom, click Default Level, and then use the slider to change it to a Medium or lower security level.
NOTE: If you are running Windows Vista, verify that Enable Protected Mode is NOT selected.
Click the Sites button.
In the Add this website to the zone field, type the URL (domain name) for the trusted website.
De-select Require server verification for all sites in this zone.
On the Internet Options window, click OK.
NOTE: Mozilla Firefox® does not specifically offer a trusted sites setting. However, you can set allowed sites for the limited purpose of installing cookies and add-ons. From the Tools menu, select Options and go to the Security tab.
NOTE: When you change the Organization or the First name or the Last name (in the absence of an Organization entry), you must agree to a 60-day lockdown to continue. If you have a .au domain name, a 60-day lock will not apply.
After you complete the following steps, we send the owner of the receiving account an email with instructions to confirm the move. The recipient must confirm the domain name move within 10 days. After that time, the transaction times out and you must reinitiate it. For instructions on confirming a domain name move, see Accepting a Domain Name into Your Account.
NOTE: A domain name must be in active status to change accounts. Account changes can only be performed 5 days after the initial registration. Domains that change accounts will have a 10-day transfer lock for fraud protection.
If you know the new owner’s customer number, select I have… and then enter the account login information.
NOTE: If you do not know the new registrant’s login information, leave this field blank, and then select Enter new details in step 7.
In Domain’s contact information, select one of the following:
NOTE: The new registrant’s Customer # or login name might be required or optional depending on what you select here. For Enter new details, it is optional. For all other options, it is required. If entered, the value must match information on file in the receiving account.
Enter new details — Enter contact information for the new registrant.
Use details from specified customer account — Use contact information from the account you entered in step 6. (This will not work until the specified customer has setup their settings page to include all necessary information.)
Do not change — Retain the contact information currently assigned to the domain name you are moving.
NOTE: If moving a country-code top-level domain name (ccTLD), you might have to select this option and have the new registrant contact our support department to update the contact information. For more information, see About ccTLDs (Country-Code Domain Names).
Select Keep the current nameservers for this domain to retain the current nameservers for the domain name. If you do not select this option, we park the domain name when the new registrant activates it in the new account.
NOTE: Any nameserver change will bring a live site down. Additionally, the domain name loses any custom DNS when it moves to the new account.
If you selected Enter new details, complete the following, and then click Next:
Organization (Optional) — The organization with which the new registrant is affiliated, if any
I certify that the specified organization… (Optional) — Indicates you agree that the organization will be the legal registrant
First name and Last name — The new registrant’s first and last name
Address 1 and 2 — The new registrant’s street address
Country — The country in which the new registrant resides
City, State, Postal Code — The new registrant’s city, state, and ZIP code
Phone — The new registrant’s phone number
Fax (Optional) — The new registrant’s fax number
NOTE: We display a list of the services that we will cancel after you move the domain name from your account. You cannot reverse a cancellation after you agree to the move. There will be a 10-day transfer lock after the domain is moved into a new account.
If you want to transfer your domain name during the 60-day period, you should decline the Change of Registrant and transfer your domain name before updating the Organization, First name, or Last name fields. Otherwise, select I understand that, if I want to transfer this domain….
In order to access a domain name/account after its owner’s death, you must be an Estate Administrator. You’ll need to submit a request with the following documentation:
A properly completed Change Request form with the Estate Administrator listed as the requestor. This form is located at: changeupdate.com.
Legal documentation listing the name of the Estate Administrator.
Photo identification for the requestor/Estate Administrator. We require the government-issued photo identification be a color copy, scan, or digital picture containing the pictured person, name, signature, and expiration date clearly identifiable.
If a business is listed as the registrant/account holder, please provide a copy of the business ID. Examples of acceptable government-issued business identification are:
A copy of a government-issued business license, which is issued from a local, county, state, or federal agency.
For U.S. based businesses we can accept an IRS “Determination Letter”. You may request a copy of this letter by contacting the IRS at 1-800-829-4933.
NOTE: We cannot accept copies of articles of incorporation/organization, applications, documents printed from the internet, or tax returns as business ID.
Once this documentation is received, we will inform you if there is any additional information needed to process your request, or we will let you know that your request has been completed.
From the Buy/Sell menu, select Appraisals. The Appraisals page displays a list of the appraisals you’ve requested.
Do any of the following:
To view an appraisal certificate — In the domain name’s Certificate column, click View.
To print an appraisal certificate — In the domain name’s Certificate column, click View, and then click Print certificate.
To change the display order — Click a column header. For example, to sort the list alphabetically by domain name, click the Domain Name column header.
We complete appraisals within a few moments. The Appraisals page displays the results, which include the domain names, their appraisal dates, ranges for their estimated values, and links to printable certificates.
NOTE: The results of appraisals you request on our website do not display in the Domain Manager.
The Registrar Accreditation Agreement (RAA) with ICANN lets us act as a registrar and sell top-level domain names (TLDs) to our customers. ICANN — the organization that manages the Domain Name System (DNS) — refreshes their RAA agreement every few years and all registrars are required to remain compliant to continually sell and manage domain names. The most recent changes require us to verify registrant and shopper contact information.
We require email address OR phone number verification if:
A new domain is registered with unverified contact information.
A domain registrant updates their shopper email address or phone number with unverified information.
We are notified or have reason to believe that a shopper’s contact info is invalid.
To Verify Registrant Contact Information for ICANN Validation
If you have a contact verification banner in your domain name account, or if your website is parked, you must log in to the account (or contact us by phone) associated with your domain to verify your email address is active and accurate.
If you see an orange notification banner at the top of the page, click Resend Verification Email. If you don’t see a banner with the link in the Domain Control Panel, click on the domain name with a Pending WhoIs Verification status. The domain’s page will have a banner with a resend button.
Visit your email account, open the verification email, and click Verify your email address.
After verifying your contact information, our system will update your domain name from a Pending WhoIs status to a Verified status within 24 hours.
If you do not receive a verification email, you should:
Check your email spam and junk folders.
Update your registrant or shopper email address.
Make sure our email email@example.com isn’t on your blocked sender list.
To Update Your Registrant or Shopper Email Address
If you did not receive a verification email from us, you might need to update your registrant or shopper email address, depending on which one requires verification. Use the appropriate instructions to complete the update process:
This process helps secure your account, protect your domains, hosting… by requiring your username, password, and a unique authentication code at each login. We text the code to your mobile phone when you need it.
Two step authentication adds an extra layer of security to your account by requiring a code from your mobile device in addition to your password.
If hackers manage to get through your password layer, they can’t get into your account without your phone.
We’ll text the code to your mobile phone. Click Continue to opt in. (standard carrier charges may apply.)
Login your account
Click: Account Security Settings
Click: Manage (2-STEP AUTHENTICATION area)
Click: ADD AUTHENTICATION
Enter your mobile phone number and click CONTINUE
Enter the 6-digit verification code we sent you via SMS, click CONTINUE.