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When you complete these steps, you agree to the domain name’s transfer, and you authorize us to complete the transfer process.

To Authorize a Domain Name Transfer to Your Account

1. Log in to your Account Manager.
2. In the My Products sidebar, click Domain Manager.NOTE: If the Domain Manager option does not display for you, in the My Account section of the sidebar, select Domain Transfers.
3. From the Domains menu, select Pending Transfers.
4. Click Authorization (the black button on the right), and then select Begin Transfer Authorization.
5. In the Transaction ID and Security Code fields, enter the codes from the email we sent to the domain name’s administrative contact, and then click Next. A list of domain names included in the transfer displays.
6. Click Next to confirm the transfer of the listed domain names.
7. If applicable, enter the Authorization Code from the current registrar, and then click Finish.NOTE: For most domain name extensions, a transfer between registrars takes five to seven days from the time you authorize it. The process and time required for transfer completion can vary for certain extensions, such as country-code top-level domain names (ccTLDs). For more information, see About ccTLDs (Country-Code Domain Names), and then click the Help article for your extension.

After you authorize the transfer, we send a request to your domain name’s registry, and then they notify your current registrar. Your current registrar might send a request for transfer approval to the domain name’s administrative contact email address. Then, your current registrar sends an acceptance or rejection notice back to the registry, and then the registry notifies us of the transfer status.

On the Pending Transfers page in the Domain Manager, you can track your transfer’s progress and view recommended action(s) to complete the transfer.

To Check the Progress of Your Transfer

1. Log in to your Account Manager.
2. In the My Products section, click Domain Manager.NOTE: If the Domain Manager option does not display for you, in the My Account section of the sidebar, select Domain Transfers.
3. From the Domains menu, select Pending Transfers. The following information displays for each pending transfer:
   • Progress — The domain name’s current step in the domain transfer process. Mouse over the step to view a tooltip.
   • Recommended Action — The recommended action to continue transferring the domain name. (Not all domain name extensions require you to approve the transfer with your current registrar. If your current registrar requires approval, they send a request to your administrative contact’s email address.)
   • Admin Email — The administrative email address currently associated with the domain name. This is the email address to which we and your current registrar send important transfer information.

   Click the domain name to display additional information:

   • Status — The domain name’s current status in the transfer process.
   • Step — A comprehensive description of the domain name’s current step in the transfer process.

Use these tips to ensure your domain name completes a smooth transfer:

• We do not transfer existing records and content from the previous registrar. If you did not choose to retain the domain name’s nameservers on file with the previous registrar, we park the domain name on our parking nameservers and create a new zone file for it when it’s activated in your account here. You can use the Zone File Editor in the DNS Manager to customize your zone file. For more information, see About Transferring Your Domain Name.TIP: Prior to purchasing the transfer, you can add Off-site DNS for the domain name in your DNS Manager and select an option to keep its zone file (DNS records) intact. For more information, see Managing Domain Names with Off-site DNS.
• After we notify you that the transfer is complete, log in to your account with us and verify the domain name’s contact information. Inaccurate or incomplete information might result in the domain name’s cancellation. See Updating Your Domain Name Contact Information for more information.
• All transfer authorization communication uses the email address for the administrative contact of the domain name. Be sure that it’s correct with your current registrar.
• If your transfer doesn’t complete in 30 days, it expires. We can often restart it for you — contact support for assistance.
• ICANN regulations prohibit transferring domain names registered or previously transferred in the last 60 days. For more information, click here.
• You must unlock the domain name at its current registrar for the transfer to complete successfully.

For more information about transferring domain names to us from a particular registrar, see these guides: